Frequently Asked Questions
Our branch locations:
MarketPlace Facility: 5 Convenience Center Drive, Champaign
To report a lost or stolen Visa credit card, please call 1-800-883-0131.
Please call 217-351-2870 during regular business hours.
- Contact BankChampaign immediately at 217-351-2870. We will secure your BankChampaign accounts and help with suggestions for your other financial relationships.
- File a police report with local authoContact the fraud departments of the three credit bureaus below. Place a fraud alert and request a copy of your credit report. Trans Union: 800.680.7289 Experian: 800.397.3742 Equifax: 800.525.6285
- File a complaint with the Federal Trade Commission online or by phone at 877.438.4338.